Terms
and conditions
Our chargeable work starts from the moment you instruct
us. Our terms and conditions apply when you have
instructed us, either online, with the completion
of the online instruction from and agreed to our terms and
conditions, or verbal agreement given over the
telephone. On verbal agreement we will ask you to
confirm that you have read the terms and conditions as
available on our website.
Independent Mortgage Services (we/us), in conjunction
with our solicitor/licensed conveyancer, agree to
undertake the clients (you/your) standard conveyancing
transaction for the price quoted in writing to you.
Multiple transactions, i.e. if you instruct us for
a sale or a purchase will be treated as separate
transactions.
Once you have instructed we will be send by post,
to your correspondence address, a written copy of the quote
based on your transaction criteria. This will be
sent by email also if you have provided one. The written quote
forms the basis of the price agreed for your standard
conveyancing transaction.
The acting solicitor/licensed conveyancer will also send
you a copy of the quotation and a terms of business
letter once instructed.
The service provided is for standard conveyancing work.
This does not include any extras that would not normally
arise within a standard conveyancing transaction.
Examples of non standard work could be, but are not
limited to, unregistered land and or property, defective
or lost title deeds, defective/missing building
regulations and/or planning permission
Should your case require extra work above the standard
conveyancing transaction, then you will be informed of
the situation and be provided with an estimate of
the costs involved. Before undertaking any extra work we
will seek your permission.
There is no extra charge for dealing with your mortgage
lender. This includes the cost of telephone calls, fax
and photo copying. Postage is also included but we
retain the right to charge for this if your
correspondence address is outside the UK.
We make no extra charge for professional indemnity
insurance.
If you have opted to take the No Completion No Fee
Insurance (NCNFI) then you will not be charged any
legal fees should your transaction not go to completion for
any reason. The NCNFI does not indemnify you against
any disbursements that may have been paid out on your behalf
or any extra work carried out with your permission.
The NCNFI cannot be purchased retrospectively and the
premium must have been paid in full prior to the
case not proceeding in order for it to be activated.
If for any reason your transaction does not complete
and you have not taken and paid for the NCNFI, then you will
be charged our legal fee on a pro-rata basis for
any work that has already been undertaken. A minimum charge
for each transaction will be made.
(note to reader – not sure about next one – need to
check with solicitor etc)
We reserve the right to recover any monies due to us
from any unused funds that you have provided for
disbursements. The balance will be returned to you.
Every effort is made to ensure that all disbursement
costs listed are based on the information available at
the time, however the various bodies do change their
prices on a regular basis. We do not add any charges
above the base cost, though no guarantee is given
if for any reason they change. In the event that they increase
after you have provided us with payment for
disbursements, then we will add the difference to
your final invoice.
WHAT WOULD YOU LIKE TO DO NEXT ?
• How to instruct us
•
About our
conveyancing service
•
Our promise to you
About our service
•
Frequently asked questions
• Terms and conditions
Independent Mortgage Services and IMS are trading styles of Neale Morton (IMS) Limited which is authorised and regulated by the Financial Services Authority.
IMS firm reference number is 307533. You can check this on the FSA’s Register by visiting the FSA’s website www.fsa.gov.uk/register or by contacting the FSA on 0845 606 1234
