Privacy & security policy

CONFIDENTIALITY

All personal details that are held about you at Independent Mortgage Services are held
in the strictest of confidence. We do not give or sell your details to any marketing companies/agencies or any other company/agency at all.
We may, from time to time, wish to keep you informed about some of products that we feel maybe of interest to you. However should you choose not to receive such material you
are free to inform us by writing or by telephone and we will amend our records accordingly

USE OF DATA

Your personal details/information will be held in computer based databases and in paper files.
So that we may fully understand your circumstances and requirements we will need to collect information about you which we hold as data. Use of your data includes financial risk assessment, compliance and regulatory reporting such as money laundering and fraud prevention.

Records & Data Protection Act 1998

Under the Data Protection Act 1998 (DPA 1998), you or your appointed agent, have the right to inspect computer (and certain manual) records relating to yourself and your transactions through ourselves and where appropriate have it corrected or deleted. All such requests for information must be referred to the Data Protection Officer. As we treat all our clients’ records as confidential, we reserve the right to give you copies of your records where in certain circumstances to release the original would compromise other clients’ confidentiality or where access to your data is necessary to protect your privacy. You do not have the right to demand access to data for any other purpose. So that we may fully understand your circumstances and requirements, we will
need to collect information about you which we will hold as data as controlled under the DPA 1998. IMS this information to analyse your current and future financial needs so that we can ensure that any subsequent advice is suitable to your particular circumstances. Our regulator the FSA requires us to keep records of our business transactions for minimum periods of time depending on the transaction type. However, we will not keep records longer than is necessary. Where other companies and/or third parties provide services
t o IMS, then circumstances may arise which warrant the disclosure of more than just your basic contact details. On these occasions, such as processing business and obtaining compliance and regulatory advice, you are aware that sensitive personal information (for example health details) held by us may disclosed on a confidential basis to such companies. You also agree that for the purposes described above your data may be transferred to countries outside the European Economic Area (EEA).